Standard error format & HTTP status codes: see the Error Codes guide.
- Retryable: 500, 502, 503, 504
- Not retryable: 400, 401, 403, 404, 409, 422
| Failure Point | Symptom | Recovery |
|---|---|---|
| Upload failed mid-transfer | No documentId returned | Retry full submission |
| Processing stuck | Status stays Processing for >30 min | Poll again; contact support if >1 hour |
| Partial item failure | Some items ProcessedWithError | Fetch results for successful items; re-submit for failed controls (Coming Soon via Re-analysis) |
| All items failed | Status = Failed | Check errorMessage; fix document; submit again |